Contact Us About Casino Reviews and Editorial Issues

Need to get in touch with the team at Best Betting Sites Australia? This page explains what we handle, how to reach us, and what to expect after you write.

What to contact us about

Editorial corrections. Spotted a factual error, an outdated bonus term, a broken link or a closed casino still listed as active in one of our reviews? Send us the page URL and a short description of the problem. Accuracy matters to us, and we prioritise correction requests over everything else.

Editorial questions. If something in our guides or reviews is unclear, or you’d like us to cover a topic we haven’t touched yet, we’d genuinely like to hear from you.

Partnerships and advertising. If you represent a brand and want to discuss working with Best Betting Sites Australia, use the same email. Please include your company details, licence number and a brief summary of what you’re proposing, so we can review it properly.

How to reach us

Email: [email protected]

This is currently our only contact channel. We don’t operate a phone line, live chat or physical office, and we don’t accept inquiries through social media — anything sent there may go unanswered.

What happens next

We read every message and aim to reply to legitimate inquiries as quickly as we can. If your email concerns a correction, include the page address and any supporting details (screenshots, reference numbers or timestamps are especially helpful) so we can verify the claim quickly.

A couple of things we can’t help with:

• Account or payment issues with casino operators. We’re an independent review site, not an operator’s support desk. If a casino is withholding winnings, has disappeared with your deposit or is still charging your bank account, contact the operator directly, keep records of all communications, and report unlicensed operators to your state or territory regulator. Note that offshore casinos fall outside Australian consumer law — there’s no ombudsman access, court jurisdiction or government help recovering funds — and if you’re self-excluded via BetStop, be aware it doesn’t cover offshore casinos and won’t close or prevent offshore accounts.
• Gambling problems. This is important: if gambling is causing harm to you or someone close to you, this inbox is not the right place to turn. Our editorial team is not trained to provide support. Please visit our Responsible Gambling page instead — it lists dedicated Australian support services with trained counsellors available around the clock. You can also register with BetStop, the National Self-Exclusion Register, which blocks licensed Australian wagering sites (minimum three months; early removal isn’t possible).

We look forward to hearing from you.

Last updated: 10 October 2026